Cancel an Order

May 17, 2018, 4:09 am
Category: Frequently Asked Questions

If you want to cancel the completed order.

No, you can. We dont offer refund for completed order, but if you didnt use service we can refund your order, but you must be taken a little for processing fee 5% + refund fee 5%. And we must resell or remove your service before we refund your order.

If you want to cancel the processing order, we have 3 cases:

That order is pending to process and you have not pay yet

You can cancel the order by login then go to order history and select your order. Here you cancel the order by clicking the Cancel button as shown below

Cancel order at buypremiumkey

Note: If you are an anonymous user, when you place your first order, we always send your login information along with your order information via email.

You paid but we have not sent you a premium key yet

In this case, please contact us, we will process your request via email.

That order is processed, same completed order case, please read above.

Note: If you dont want to pay, please do not pay. Because when you order is completed, we dont offer full refund except special case was stated in Refund policy

We offer 100% guarantee. However, our products are subject to Terms and Conditions and we will offer a refund only if the service did not work.

Our overall objective is safety and execution of obligations to clients. On the other hand we try to protect ourselves from casual the incidents connected with a piracy and swindle concerning the software.

As we sell non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is delivered. As a customer you are responsible for understanding this upon purchasing any item at our site.

If the error occur we will try our best to solve the problem in 72 hours after this time if the problem can't be solved we will make the refund but the money will be deducted the payment fee It is dependent on the payment gateway fee, usually it is range from 1% to 3% product value.

We do not take responsibility and no warranty if your account is banned, blocked because of broken the rules of File-hosting company.

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